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Refund Policy

HPHC FFWPU aims to be honest and faithful to its users. We will be upfront with our users’ needs and do everything in our best effort to offer the best experience and service. With that being said, HPHC FFWPU does not guarantee its services to any extent.

HPHC FFWPU believes in helping its users and members as far as possible, and has therefore a liberal refund policy.
Under this policy:

  • Generally due to the nature of our work, we do not assure any refunds upon cancellation.
  • If refund is made, we would debit the amount for the work already completed, and for the work in process.
  • Taxes paid on services to regulatory bodies would not be refunded.
  • In the event of any violation to the terms and conditions of our policy, we would cancel the agreement and would not refund anything.
  • We will not refund if any delay happens because of third party participation.

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 7 days of your purchase.

  1. Please email admin@hphc-familyfed.online to request a refund and we will assign you a tracking #. Alternatively, you may also reach out to us on Messenger.
  2. Exact mail / shipping address where you can return the item will be provided via email or Messenger.
  3. Include in your package a signed letter stating the reason for your return and the original receipt, invoice, or Order ID.

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